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Terms & Conditions

Thank you for shopping on GasLogsDirect.com, a wholly owned entity of Dixie Products and Dixie Building Products Inc. of Roanoke Virginia. We provide services to you subject to the following conditions. If you visit or shop at GasLogsDirect.com, you are accepting these conditions. We have tried to make our terms & conditions straight to the point and easy to understand. Please read them carefully. YOUR ACCOUNT If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. GasLogsDirect.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use GasLogsDirect.com only with involvement of a parent or guardian. GasLogsDirect.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. ELECTRONIC COMMUNICATIONS When you visit GasLogsDirect.com or send contact us by email, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail, and/or posting changes or notices to the web site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. ERRORS ON OUR WEB SITE We make every effort to ensure that the information on GasLogsDirect.com is accurate, complete and current. Despite this, there may be occasions when information about a product contains inaccurate or incomplete data, including data about the product's price or availability. GasLogsDirect.com makes no warranty or guarantee that the information on our site is complete, current, and without error. We reserve the right to correct errors and/or update the content on GasLogsDirect.com at any time without notice. We also reserve the right to amend or cancel any order containing any error or inaccuracy, including after the order has been submitted. Realize that we process your order and charge in-house, so there is a second level of verification, and these sorts of errors and omissions rarely occur. However, in the unfortunate event GasLogsDirect.com or you do not feel an error can be reconciled, and the order is cancelled, GasLogsDirect.com/Dixie Products will issue a full refund to your original payment method. CUSTOMER SERVICE We are not satisfied until you are! If after using our web site resources or contacting us, you still have questions or are not completely satisfied, we want to hear from you. You may send your question or concern to us by clicking on the Contact Us link. Or, you may call us. Our showroom hours and phone numbers are at the top of every page. POLICIES, MODIFICATIONS, AND SEVERABILITY These policies govern your visit and use of GasLogsDirect.com. We reserve the right to make changes to our site, policies, and these Terms & Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.